Account Manager, Enterprise

📋 Description

• Act as primary contact for designated accounts, fostering strong relationships across all levels.
• Understand each customer's objectives and align Sitecore solutions accordingly.
• Identify opportunities for upselling, cross-selling, and contract renewals to drive revenue growth.
• Collaborate cross-functionally with internal teams and partner network for client support.
• Develop strategic account plans to maximize satisfaction, retention, and lifetime value.
• Monitor customer health to ensure long-term partnerships.

🎯 Requirements

• 5+ years of experience in software sales (full cycle) or SaaS environment.
• Enterprise account management/sales experience.
• Strong business acumen and understanding of digital marketing concepts, CMS, and evolving digital
• Strong communication skills with the ability to build rapport with clients at all levels.
• Results-oriented mindset focused on satisfaction, retention, and revenue growth.
• Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities.

🎁 Benefits

• Equal opportunity workplace.