Fleet Support Specialist (R5030)
Shield AIDallasFull TimeEngineering
Remotely
field servicecross functional collaborationground support equipmentaircraftbenchtop testingair vehicle operator certification
Job Description
📋 Description
- Frontline technical authority for Shield AI customer fleets
- Troubleshoot aircraft and system-level issues in real time
- Bridge between field and Engineering for actionable solutions
- Operate effectively in dynamic, high-consequence environments
🎯 Requirements
- Demonstrated troubleshooting and mechanical/maintainer experience
- Independent work style in a small, high-performing team
- Strong written and verbal communication in customer-facing roles
- Experience in dynamic, austere environments
- Customer-focused with accountability and follow-through
- Ability to obtain Shield AI Air Vehicle Operator Certification
🎁 Benefits
- Full-time regular employee offers with pay, bonuses, benefits, equity
- Other benefits beyond salary (as per company policy)
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