Delivery Manager (France)

Be One Solutions is a global ERP partner specializing in worldwide blueprints, implementations, and support. Headquartered in Switzerland, we have a team of local experts across 30+ countries, helping businesses of all sizes elevate their ERP implementations to the next level.

At Be One Solutions, we believe in achieving new heights and celebrating success together. Our culture is built on care and collaboration, ensuring every team member thrives while contributing to our global impact.

About the role:

We are seeking Delivery Manager in France to lead the successful delivery of implementation and support projects. This role is responsible for driving delivery excellence, leading consulting teams, and ensuring high levels of customer satisfaction and project success.

In this role you will get to:

• Lead and oversee the successful delivery of multiple SAP Business One implementation and support projects, ensuring quality, profitability, customer satisfaction, and timely execution.

• Provide leadership, coaching, and guidance to Project Managers, Senior Consultants, and Consultants to ensure consistent delivery standards, methodology compliance, and professional development.

• Establish and enforce project governance, delivery methodologies, quality assurance standards, and best practices throughout the project lifecycle.

• Review project plans, scope, timelines, budgets, risks, and change requests to ensure successful project execution and commercial objectives are achieved.

• Act as the senior escalation point for complex customer issues, project risks, delivery challenges, and stakeholder management.

• Partner with Sales, Pre-Sales, and Consulting teams during solution design, project estimation, resource planning, and transition from sales to delivery.

• Build and maintain strong executive-level relationships with customers, ensuring long-term customer success, satisfaction, and business growth opportunities.

• Monitor delivery KPIs including project profitability, utilization, customer satisfaction, delivery quality, and project performance, driving continuous improvement initiatives.

• Identify opportunities to improve delivery processes, implementation methodologies, templates, and tools to enhance operational efficiency and project outcomes.

• Ensure project documentation, governance, and reporting comply with internal standards and customer requirements.

• Support business growth by contributing to strategic planning, capability development, recruitment, mentoring, and retention of delivery talent.

• Collaborate closely with leadership to achieve organizational delivery objectives and operational excellence.

What we are looking for:

• Experience:

• Extensive knowledge of SAP Business One across all core modules and core Add-ons.

• Minimum 10 years’ experience in SAP Business One consulting and project delivery.

• Minimum 5 years’ experience managing projects as Project Manager or equivalent leadership role.

• Proven experience leading multiple concurrent projects and managing delivery teams.

• Demonstrated experience in resource planning, project portfolio management, delivery governance, and customer relationship management.

• Strong experience managing project budgets, profitability, change requests, and delivery financial performance.

• Extensive experience with MS SQL Server or SAP HANA and Crystal Reports.

• Finance, manufacturing, distribution, or supply chain industry experience is an advantage.

• Experience leading distributed or regional consulting teams is an advantage.

• Technical Skills:

• SAP Business One (all core modules and Add-ons)

• MS SQL Server or SAP HANA

• Crystal Reports

• Project Management methodologies

• Resource planning and delivery governance

• Risk, quality, and stakeholder management

• Language skills:

• English: Fluent / Native

• French: Fluent / Native

• Additional languages are an advantage

• Personal Skills:

• Strong leadership, coaching, and people development capabilities.

• Excellent stakeholder and executive-level customer management skills.

• Outstanding strategic thinking and decision-making abilities.

• Excellent verbal, written, and presentation skills.

• Service and customer-oriented mindset.

• Outstanding analytical and problem-solving skills.

• Ability to lead cross-functional and multicultural teams.

• Self-motivated with strong organizational and prioritization skills.

• Ability to perform effectively under pressure while managing multiple priorities.

• Willingness to travel.

What we offer in return:

• Work in a collaborative environment alongside a team of experienced professionals.

• Enjoy work-life integration.

• Participate in performance reviews that offer constructive feedback and align your personal goals with the company’s growth.

• Being recognized for exceptional performance through structured appreciation initiatives and company-wide acknowledgments.