Job Description
At Skillsoft, we believe skills fuel growth. Our mission is to empower every organization and every learner to turn constant change into continuous growth. As part of the team, your skills will help organizations understand what skills they have, what they need next, and how to apply them in ways that drive real performance and progress. Payroll Associate Skillsoft is seeking a detail-oriented and customer-focused Payroll Associate to support payroll processing, employee payroll data validation, tax account management, and employee inquiry resolution. This entry-level role is ideal for an early-career payroll professional who is eager to learn payroll operations, build strong compliance habits, and contribute to a reliable, accurate payroll process. In this role, you will have the opportunity to partner closely with Payroll, Human Resources, Finance, and external payroll providers to help ensure employees are paid accurately and on time. The Payroll Associate will also support payroll process documentation, audit readiness, and continuous improvement activities within the payroll function. Key Responsibilities Assist with routine payroll processing activities, including payroll inputs, and payroll report review. Validate payroll data for accuracy, completeness, and compliance with company policies and payroll timelines. Review payroll reports and help identify variances, discrepancies, or missing information for follow-up. Support payroll reconciliations and maintain organized documentation for review and audit purposes. Coordinate with Human Resources on new hires, terminations, compensation changes, employee record updates, and approvals. Assist with processing approved bonus, commission, overtime, or other variable pay items as assigned. Support payroll tax account management activities, including maintaining tax account records, tracking registration updates, reviewing agency notices, and coordinating follow-up with payroll vendors or tax authorities as needed. Respond to employee payroll inquiries in a timely, professional, and service-oriented manner. Track, research, and resolve employee payroll questions related to pay, deductions, taxes, direct deposit, time reporting, and payroll system access, escalating complex issues when appropriate. Partner with payroll vendors and internal stakeholders to research and resolve payroll-related questions. Support quarterly, year-end, and compliance-related payroll activities, including data review and documentation collection. Maintain payroll procedures, checklists, and supporting documentation to promote consistency and audit readiness. Participate in process improvement efforts to improve payroll accuracy, efficiency, and employee experience. Perform other payroll-related duties as assigned. Skills & Qualifications Required 1-3 years of professional payroll, finance, accounting, HR operations, or related administrative experience with a High school diploma (Associate’s or Bachelor’s degree in Accounting, Finance, Business, Human Resources, or a related field preferred). Basic to intermediate Microsoft Excel skills, including comfort working with spreadsheets and reviewing data. Strong organizational skills with the ability to manage multiple priorities and meet deadlines. Ability to handle confidential information with discretion. Comfortable working in a fast-paced environment with recurring deadlines. Ability to follow structured processes and escalate issues appropriately. Professional written and verbal communication skills with a keen attention to detail and commitment to accuracy. Willingness to learn payroll systems, payroll processes, compliance requirements, and audit documentation practices. Preferred Competencies Experience with Workday, ADP, UKG, Ceridian, or a similar payroll/HCM system is a plus but not required. Customer-service mindset with a professional and responsive approach to employee questions. Analytical curiosity and willingness to investigate payroll discrepancies. Interest in payroll compliance, process improvement, and payroll technology. Target hourly range for this job requisition is anticipated to be $22.00-$24.00 per hour ($45,760- $49,920 if annualized) We also offer Enterprise benefits including but not limited to: medical, dental, vision, and paid time off The company may modify salaries, salary ranges and/or Pay Plans from time to time as it deems necessary. MORE ABOUT SKILLSOFT: Skillsoft (NYSE: SKIL) is a global leader in AI-native skills management for the human + AI era. By unifying learning, real-time skills intelligence, and workforce insights, Skillsoft helps enterprises build their Skillforce™ — humans and AI working together to drive measurable business outcomes. Through personalized, interactive learning across leadership, technology, and compliance, Skillsoft enables organizations to close critical skill gaps and accelerate transformation. Skillsoft is trusted by thousands of organizations worldwide, including 60% of the Fortune 1000, and supports a global community of more than 105 million learners. Learn more at skillsoft.com. Thank you for taking the time to learn more about us. If this opportunity intrigues you, we would love for you to apply! NOTE TO EMPLOYMENT AGENCIES: We value the partnerships we have built with our preferred vendors. Skillsoft does not accept unsolicited resumes from employment agencies. All resumes submitted by employment agencies directly to any Skillsoft employee or hiring manager in any form without a signed Skillsoft Employment Agency Agreement on file and search engagement for that position will be deemed unsolicited in nature. No fee will be paid in the event the candidate is subsequently hired as a result of the referral or through other means. Skillsoft is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information, and other legally protected categories.
