Support Technician (Night Shift)

📋 Description

• The Support Technician is responsible for the initial administration and troubleshooting for
• This is a cross functional role across multiple infrastructure platforms for virtualization, backup
• The ideal candidate is motivated and possesses an unwavering passion for outstanding customer
• This position reports to the Triage and Support Supervisor and works closely with all departments.

🎯 Requirements

• 3-5 years of experience in a technical support role with a focus on system administration or
• Intermediate knowledge supporting and administering in some of these areas:
• IBM i, Windows, Unix, and/or Linux server Operating Systems
• IBM operations for scheduled jobs and tasks
• Virtualization technologies (VMware, Nutanix AHV, or HyperV)
• Server hardware (Dell, HPE, Lenovo, etc)