CAAD. Lead Production Control Specialist

AutoNation is looking for a Lead Production Control Specialist to support our growing team & business! responsible for preparing legal vehicle transfer documents for the Department of Motor Vehicles, verifying and processing payoffs on vehicle trade-ins. Additionally, the incumbent will communicate status of payments to partners, lienholders, and customers.Position Summary:

AutoNation is looking for a Lead Production Control Specialist to support our growing team & business! responsible for preparing legal vehicle transfer documents for the Department of Motor Vehicles, verifying and processing payoffs on vehicle trade-ins. Additionally, the incumbent will communicate status of payments to partners, lienholders, and customers.

Organizational Relationships: BOS Sr Director and Store personnel.

Job Responsibilities

• Assist with the daily workflow of the BPMS WBYC.

• Assist supervisor with special projects.

• Assist supervisor on daily tasks for each team and store communications

• Ensure customers' expectations are being met throughout the process

• Assist supervisor with any delegated tasks

• Handle all inquiries regarding title & payment information from customers.

• Work with multiple state forms and laws

• Manage multiple platforms at once

• Submit all legal transfer documents to the store.

• Communicate status of payment to partners, lienholders, and customers.

• Keep current with all applicable laws.

• Properly represent the company to its customers and vendors in a friendly manner.

• Demonstrates behaviors consistent with the Company’s Vision, Mission, and Values in all interactions with customers, co-workers, and suppliers.

• Adheres to all company policies, procedures, and safety standards.

Qualifications:

• Must meet company’s requirements for employment.

• 1 year of experience on customer service in the automotive industry preferred

• Highschool or equivalent education required. Associate degree in business administration or related area of study preferred.

• Multitask skills

• Organizational skills

• Excellent attention to detail

• Prior tag and title work experience preferred.

• Ability to read and comprehend instructions and information.

• Excellent communication skills, including customer service and customer care.

• Proficiency in MS Office, specifically Excel and Word functions.

• Professional personal appearance.

• Strong customer service skills.

Next Possible Position: Supervisor

Physical Requirements:

• Remote position

• Must have a quiet environment, reliable internet connection at home and two monitors.

• Prolonged periods of personal computer usage and data entry.

Exciting Benefits and Perks Await You:

• Competitive compensation and 401k matching

• Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.

• Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear

• Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers

• Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide

AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve.

AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

Originally posted on Himalayas