Customer Training Lead

📋 Description Lead hands-on and virtual customer training across enterprise software Deliver in-person sessions at customer facilities, up to 50% travel in the US Collaborate with Training Content Lead to tailor materials for customers Stay current with product capabilities to reflect platform updates Monitor progress, provide follow-up guidance, and gather feedback Balance multiple curricula while maintaining a personal training touch 🎯 Requirements 4+ years of direct customer training experience for highly technical software Strong communication skills and high EQ Proven experience delivering in-person and virtual trainings Willingness to travel up to 50% in the US Ability to customize materials for different audiences Familiarity with AI tools to enhance training content 🎁 Benefits Remote-first culture with flexible hours Competitive salaries with significant equity Comprehensive medical, dental, and vision coverage Flexible PTO and parental leave 401K plan Home office stipend for remote work setup