Senior Collections & AR Specialist

📋 Description Own and manage day-to-day global collections across Cloudinary’s customer base Drive collections for strategic and complex accounts Monitor AR and follow up on outstanding/overdue balances Communicate with customers to resolve payment delays and billing issues Identify at-risk accounts and prevent overdue balances Manage AR activities: payments, credits, refunds, invoices, receipts, memos 🎯 Requirements 5+ years in Collections/Accounts Receivable in a global B2B SaaS company (required) Finance/economics-related degree Strong AR/collections knowledge Experience managing complex accounts, disputes, escalations Native-level English (required) Advanced Excel (required) 🎁 Benefits Join a global, high-growth SaaS company Own a critical function impacting cash flow Collaborate with Finance leadership and cross-functional teams Improve collections processes and operational excellence Exposure to global customers and scalable SaaS processes Opportunity to grow within Cloudinary’s CFO organization