Job Description
📋 Description Build consultative relationships with customers on the Altitude platform. Collaborate with Sales, Support, Solutions Engineering, Product Development, Marketing, and BD Promote platform adoption by creating measurable goals aligned with customer objectives. Demonstrate platform features, architecture, configurations, integrations, and custom workflows. Onboard and train Altitude customers and partners. Audit and refine documentation; develop modular learning paths to support onboarding and ongoing 🎯 Requirements 3-5+ years in Customer Success, Account Management, or related roles with enterprise clients. Experience using CRM tools (e.g., Salesforce) and other CRM platforms. Ability to travel up to 25%; passport required. 3-5 years in a technical/engineering context with SaaS, GIS, and enterprise software knowledge. Extensive experience with APIs, reporting, and data analysis; ability to troubleshoot. Excellent verbal and written communication; able to present to both technical and non-technical 🎁 Benefits Flexible hybrid working arrangements. Home office reimbursement program. Baby bonus & parental leave top up program. Online learning and networking opportunities. Electric vehicle purchase incentive program. Competitive medical and dental benefits; retirement savings program.
