Store Operations Manager (GM)

📋 Description Hire, coach and develop a diverse part-time hourly staff (Shift Leaders, Cookie Crew, Delivery Lead service components: food quality, customer service, staff friendliness, store cleanliness. Build a culture of excellence focusing on cookie quality, customer service, and sales performance. Manage and audit inventory to maintain proper controls. Create and execute local marketing drops. Drive in-store recognition programs/contests. 🎯 Requirements 3+ years of management/leadership in a restaurant or retail setting. Availability for 2-3 mid-to-late shifts Thurs-Sun. Benevolent, player-coach leadership style for daily operations. Hospitality mindset with focus on exceptional customer service. Strong technical acumen with restaurant/retail software; proficient in MS Outlook, Excel, MS Teams Familiarity with commercial convection ovens is a plus. 🎁 Benefits Free cookies, awesome swag, and more. Competitive base salary + quarterly bonus. $50/month cellphone data plan stipend. Medical, dental, vision, and pet insurance; 401K with match. Paid vacation and wellness days; paid sick leave. Cookie College learning/training platform access.