Senior Strategic Implementation Specialist

📋 Description The Senior Strategic Implementation Specialist leads complex customer implementations, ensuring Manage end-to-end implementation programs for strategic enterprise customers with planning Develop strategies to accelerate adoption and align solutions with business objectives. Act as trusted advisor during the implementation journey, guiding customers through technical and Lead multiple onboarding projects simultaneously with timelines, expectations, and deliverables Understand customer workflows to provide recommendations, best practices, and scalable solutions. 🎯 Requirements Extensive experience managing multiple complex SaaS implementations in a high-growth B2B SaaS Strong project management including scope, stakeholders, milestones, and delivery against Experience with configurable SaaS platforms involving complex workflows, integrations, and multiple Strong technical curiosity and ability to understand software architecture and system configuration. Experience supporting enterprise customers and managing relationships through complex change Ability to translate technical concepts into clear guidance for diverse stakeholders. 🎁 Benefits Competitive compensation package. Remote-first work environment. Opportunity to work with innovative SaaS technology and enterprise customers. Stock option program with a 10-year exercise window. Unlimited paid time off with encouraged minimum vacation. Twelve weeks fully paid family leave in the United States.