IT Support Specialist

📋 Description Own and manage IT support queue; address Google Workspace, Mac, Chrome, VPN, remote desktop, and Hands-on troubleshooting; identify automation vs manual fixes. Manage user access, permissions, domain configs, and security checks. Coordinate laptop provisioning and onboarding with vendors across regions. Maintain docs and evidence for security compliance, access reviews, onboarding/offboarding Support onboarding of new teams; set up access and tool config. 🎯 Requirements 3+ years in IT support, service desk, or similar roles. Hands-on Google Workspace admin experience. Strong Mac support experience: Chrome, VPN, OS issues. Remote work ability with Europe-wide distributed teams. Strong problem solving and prioritization in high-volume periods. Comfort using AI tools (e.g., ChatGPT) to boost productivity. 🎁 Benefits Fully remote work environment with flexibility to work from anywhere. Autonomy and ownership in a foundational IT role. Growth into automation and broader IT operations. Flexible, trust-based, efficient, sustainable work approach. Collaborative team culture and knowledge sharing. Access to a global network of tech professionals and SaaS experts.