Customer Engagement Lead

📋 Description Own and manage Managed Services engagements across multiple workstreams. Lead status, weekly, and quarterly meetings with stakeholders. Ensure service delivery meets scope, quality, and renewal/expansion goals. Build relationships with client stakeholders and internal SMEs. Communicate status, risks, and objectives to teams and clients. Develop long-range account strategies to drive outcomes. 🎯 Requirements 3-5+ years in account/project management or similar roles. Proven ability to deliver enterprise-level solutions on time. Experience with Jira, Salesforce, Confluence; strong Excel/Sheets skills. Excellent communication and presentation skills (PowerPoint/Slides). Bachelor’s degree in business, CS, or related field. 🎁 Benefits Equal Opportunity employer policy applies. Collaborative, fast-growing consulting environment. Opportunity to lead strategic client engagements across global teams.