Support Helpdesk Business Specialist

📋 Description Role focuses on analysis of business practices, pricing approvals, lease reviews, and coordination Perform payment and ledger-related analyses, ensure timely deposit refunds, and collaborate with Handle applicant screening overrides when appropriate and maintain adherence to operations Support integration between Entrata systems and our service teams to improve profitability and Contribute to process improvements in a fast-paced environment with a data-driven mindset. 🎯 Requirements Bachelor’s Degree in a related field or equivalent experience. 1-3 years of related experience; ability to work one weekend day; schedule may evolve. Superior attention to detail; strong written and oral communication; ability to work independently. Experience with Microsoft Office Suite, Entrata, PowerBI; familiarity with data entry systems. Advanced problem-solving, data-driven decision making, and relationship-building across locations. Technical requirements: stable internet, wired connection, Windows 11 or macOS Catalina or higher 🎁 Benefits Competitive Salary Remote Work — 100% remote role Paid Time Off HMO Coverage