Job Description
📋 Description Own end-to-end renewal process for assigned accounts and ensure timely execution. Lead expansion opportunities and executive engagement to drive revenue growth. Manage QBRs to showcase outcomes and align on future goals. Coordinate with internal teams on negotiation, contracts, and success plans. Develop account strategies to achieve customer success metrics and business outcomes. 🎯 Requirements 5+ years of account management experience in a SaaS environment. Proven ability to manage a large book of business with multiple accounts and quotas. Experience with enterprise-level web-based applications and AI tools. Strong ability to develop and execute account strategies aligned with customer goals. Exceptional verbal and written communication to lead QBRs and influence stakeholders. Skilled at forecasting, risk assessment, and interpreting success metrics. 🎁 Benefits Flexible work arrangements Learning and growth opportunities Tuition reimbursement of up to $4,000 CAD Paid days off for SkillsWave-related activities Employee wellbeing programs and wellness reimbursement Retirement planning and social events
