Bilingual (French/English) Back-Office Coordinator

📋 Description Handle inbound calls and emails in both French and English. Give quotes to prospective clients. Schedule and coordinate crews/dispatch. Process payments. Manage rebooking and follow-up with clients. Use Quo for phone and Zoho CRM for client/job tracking. 🎯 Requirements Fluent French and clear, neutral English. Strong customer service instincts — empathetic but resilient, able to think on your feet with Experience handling incoming phone calls. Comfortable working with CRM and phone systems (Quo, Zoho a plus, but not required to start). Background in customer service, dispatching, or logistics is a plus — not required. 🎁 Benefits