Support Operational Specialist

📋 Description Own operational and white-glove services for SMB Fitness & Wellbeing clients Handle platform configuration, admin changes, and updates Manage permissions, integrations, payments, and settings Coordinate customer projects from intake to completion Maintain proactive communication and high service standards Balance multiple requests while ensuring accuracy 🎯 Requirements Customer support, operations, or related field experience Strong written and verbal communication Excellent organizational and time management Ability to manage multiple priorities with attention to detail Proven customer relationship skills Experience with SaaS platforms and cross-functional projects 🎁 Benefits Paid Parental Leave #GiveBackDays – volunteer days Diversity & Inclusion initiatives Free mental health support Flexible working arrangements