Job Description
📋 Description Provide hardware/software triage, remote and in-person support for Macs, Windows devices, iOS and Assist with AV setups for meetings and events, ensuring smooth presentations. Configure and deploy hardware for new hires on day one. Support user identity and access management in Okta and SailPoint. Manage Google Workspace accounts, distribution lists, and shared resources. Deliver customer-focused IT onboarding and contribute to process documentation. 🎯 Requirements 0-2+ years in IT support or related field. Excellent interpersonal and communication skills. Strong troubleshooting for desktop/mobile OS and common apps (Chrome, Slack, Zoom). Experience supporting AV for live meetings and events. Organized, able to multitask in a high-volume environment; self-starter. Able to work independently and collaboratively in a team. 🎁 Benefits Comprehensive healthcare plans and family-building benefits. Flexible time off, wellness stipend, and dependent memberships. CATERED lunches, fully stocked kitchens, and office perks. 401(k) with employer match and other rewards.
