Technical Support Specialist – Dutch Market

📋 Description Diagnose and resolve hardware and software issues in Geotab products Assist customers and partners via phone, chat and email Collaborate with partners, customers, sales reps and internal teams Engage with Geotab hardware and software applications and partner products Provide timely, clear updates to stakeholders Maintain customer data confidentiality and security 🎯 Requirements 1 - 3 years of experience in a customer service/support role and troubleshooting technical issues Fluent in English and Dutch; professional-level proficiency for Dutch and German markets Post-Secondary Diploma/Degree in Engineering, Computer Science, or related field Working knowledge of SQL, Python, C#, or JavaScript, and data warehouses like Google BigQuery Excel (pivot tables and reports) and Google Suite proficiency Excellent verbal and written communication with customers via phone, email and chat 🎁 Benefits Hybrid working model Home office reimbursement program State-of-the-art office Public transportation reimbursement Employer pension contributions Medical and dental benefits for you and family