Job Description
Are you a person of compassion? An advocate for justice? Someone who stands up for the rights of the vulnerable and speaks out for the marginalized, the exploited and the forgotten? Do you believe in our calling as Christians to welcome the least of these and love our neighbor? If you answered ‘yes’, to any of the above, World Relief, and millions of people around the world need you. At this pivotal moment in time, we are rapidly expanding and growing our team to meet the increasing needs of our world. We are looking for people who want to use their gifts and talents to make a real and tangible difference in our world and the lives of the suffering. If you’re looking for a purpose-driven career in which you can grow your talents, while also standing up for the rights of the vulnerable, we want you to join us today. ORGANIZATION SUMMARY World Relief is a global Christian humanitarian organization whose mission is to boldly engage the world’s greatest crises in partnership with the church. The organization was founded in the aftermath of World War II to respond to the urgent humanitarian needs of war-torn Europe. Since then, for 80 years, across 100 countries, World Relief has partnered with local churches and communities to build a world where families thrive and communities flourish. Today, organizational programming focuses on humanitarian and disaster response, community strengthening and resilience, and refugee & immigrant services and advocacy. POSITION SUMMARY: World Relief seeks a Match Grant Program Specialist to provide critical employment and self-sufficiency services to refugees and other eligible persons enrolled in the Match Grant Program. This position assists clients in achieving early economic self-sufficiency by providing employment preparation and support, assisting with job searches and applications, developing individualized employment plans, and connecting clients with employment opportunities and community resources. The position also provides ongoing case management and counseling to help clients overcome barriers to employment and successfully transition to self-sufficiency. This role is based out of the Austin office. This is a hybrid role- 3 days in office and 2 work from home. ROLE & RESPONSIBILITIES: Provide ongoing case management to Match Grant clients throughout the program period, including assessing client needs, developing and monitoring individualized service plans, identifying barriers to self-sufficiency, providing guidance and support, and connecting clients with appropriate social services and community resources. Provide employment-focused case management and support to assist clients in achieving economic self-sufficiency, including job readiness, job searches, applications, resume development, interview preparation, employment placement, job retention, and career advancement. Maintain regular communication with clients through home visits, phone calls, office visits, and other appropriate methods to monitor progress, provide ongoing support, and address employment, social service, and other needs that may impact self-sufficiency. Develop and maintain relationships with employers and community partners to identify employment opportunities, advocate for the hiring of clients, and support successful job placement and retention. Research employment opportunities, vocational training, credentialing programs, and career pathways that align with clients’ skills, experience, and career goals, including opportunities beyond traditional entry-level positions. • Assist clients with employment-related requirements, including resumes, cover letters, applications, letters of recommendation, onboarding paperwork, drug screenings, background checks, and obtaining necessary state or employment documentation. Provide transportation support to job interviews, orientations, and employment during the initial days of employment, as needed and in accordance with program guidelines. Maintain regular communication with employers to support job retention, address workplace concerns, strengthen employer relationships, and identify potential new employment opportunities. Maintain detailed and accurate case notes and client files, ensuring required documentation is complete and services are provided in compliance with Match Grant and ORR program requirements. Provide initial and ongoing orientation and education related to employment, workplace expectations, job retention, financial self-sufficiency, and available community resources and services. Coordinate with World Relief programs, community organizations, and service providers to ensure clients have access to appropriate social services, vocational training, education, legal services, and other resources that support successful integration and self-sufficiency. Equip clients to independently navigate employment and social service systems, advocate for their needs, and develop the skills necessary to achieve long-term self-sufficiency. Attend required staff meetings, trainings, and professional development opportunities and maintain regular office hours as scheduled JOB REQUIREMENTS: Mature and personal Christian faith Committed to the mission, vision, and values of World Relief Desire to serve and empower the Church to impact vulnerable communities Able to affirm and/or acknowledge World Reliefs Core Beliefs, Statement of Faith, Christian Identity and National Association of Evangelicals’ For the Health of The Nation document Valid drivers license, access to reliable vehicle and ability to pass MVR standards Proficient in Microsoft Office applications Bachelor’s degree or at least one-year experience in an office environment PREFERRED QUALIFICATIONS: Excellent interpersonal and communication skills Ability to manage multiple demands and deadlines with flexibility Ability to maintain records and reports Detail-oriented and organized Demonstrates initiative, flexibility, and responsibility Ability to communicate clearly, both orally and in writing Effectively manage stressful or crisis situations $23 - $25 an hour World Relief offers a competitive benefits package and employee discount program for full-time, Regular, employees. World Relief is honored to be recognized with the Gold-level Cigna Healthy Workforce Designation for exceeding the core components of our well-being program including leadership and culture, program foundations and execution, and whole person health. \*\*\* Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing. For World Relief staff, strong commitment to the mission, vision, and values of World Relief is essential, and Christian faith is a prerequisite for employment, based upon United States federal guidelines provided in Title VII of the Civil Rights Act of 1964.
