Account Manager

📋 Description Own a defined portfolio of existing CallRail accounts, managing the full post-sale relationship. Identify and close expansion and cross-sell opportunities across CallRail’s product suite. Drive account retention by monitoring usage and renewal conversations for annual plans. Deliver tailored product demos showing how CallRail solutions solve business problems. Collaborate with Support on technical inquiries to provide accurate, timely answers. Build trusted relationships with key stakeholders and maintain forecasts in Salesforce. 🎯 Requirements 5+ years of sales/account management/SaaS experience; marketing tech preferred. Proven track record of meeting or exceeding revenue/retention targets. Expert at product demos and translating technical details into value. Strong communication, negotiation, and relationship-building skills. Experience cross-functionally with Support or technical teams on escalations. Working knowledge of CRM tools (Salesforce preferred) and pipeline hygiene. 🎁 Benefits Healthcare (employee option covered) and Dental & Vision coverage Competitive HSA with company matching Flexible vacation policy 401K with company match Stock options available from day one