Job Description
📋 Description Retain current customers and identify growth opportunities. Manage renewals, expansions, and the sales cycle. Drive platform adoption and customer health with Outreach. Engage executive and operational contacts across accounts. Collaborate with internal teams to guide customers toward goals. Report on metrics and forecast renewal opportunities. 🎯 Requirements 2+ years in sales lifecycle, account management, or customer success in SaaS. Ability to navigate complex org networks and influence decisions. Strong negotiation skills for renewals and expansions. Excellent communication, problem solving, and data-driven mindset. Experience with CRM (e.g., Salesforce) and familiarity with Outreach. Comfort with AI-forward environments and driving adoption. 🎁 Benefits Flexible time off 401k to help you save for the future Generous medical, dental, and vision coverage for employees and dependents Parental leave with options for paid night nurse and gradual return to work Infertility/assisted reproductive services benefit Employee referral bonuses to bring great people to the team
