Director of Commercial Operations

📋 Description Partner with exec leadership to translate commercial strategy into scalable ops across sales Design, implement, and improve operational frameworks, KPIs, reporting, and workflows. Build and optimize commercial playbooks, onboarding, pipeline management, and clinic ops. Manage CRM optimization, workflow automation, AI-enabled improvements, and data quality. Oversee onboarding, inventory, implementation sequencing, account mgmt, and commercial support. Develop dashboards, QBRs, reimbursement reporting, and exec-level insights. 🎯 Requirements 6–8+ years in commercial ops, customer success, business ops, or ops leadership. Proven ability to scale ops infrastructure, playbooks, and processes. Healthcare, health tech, life sciences, or regulated industry exp preferred. Strong track record leading cross-functional initiatives across sales, marketing, CS, product Experience with CRM, pipeline ops, lifecycle processes, KPI development, reporting, and analytics. Excellent PM skills; ability to coordinate multiple complex initiatives. 🎁 Benefits Competitive salary with equity via stock options. Comprehensive medical, dental, and vision with employer contributions. Unlimited PTO and paid sick leave. 401(k) retirement savings plan. Generous parental leave for maternity/paternity. Professional development reimbursements for conferences/courses/books.