Entry Level Support Engineer

📋 Description On-site IT support at client sites in Northcote, NZ. First point of contact for IT issues; manage ticket board and interact with non-technical users. Face-to-face interactions, troubleshoot problems, and collaborate across teams. Complete daily timesheets; occasional local travel across sites. Monday-Thursday: 8 hours; Friday: 6 hours (38 hours/week). 🎯 Requirements NZ Citizen or permanent residency required NZ Driver’s License (Full or Restricted) Strong customer service mindset and ability to communicate technical info to non-technical users Experience with IT support basics and ticketing systems Desirable: Windows 11, Windows Server 2022, Azure Active Directory, FortiGate, switching 🎁 Benefits Friendly team with strong technical support network Opportunity to work with latest IT technologies Internal career growth and Certification Bonus Program EAP program with three free sessions per year Cost price on supplier products and referral bonuses School holiday projects and training opportunities