Medical Information Associate- Italian language

📋 Description Handle medical information enquiries in English and Italian Pharmacovigilance activities, including initial intake of adverse events Provide approved responses to medical enquiries from external customers Assist internal departments with queries and act as call handling agent for 24/7 service Prepare responses based on literature and physician collaboration Participate in out-of-hours medical information support for clients 🎯 Requirements An undergraduate degree in life sciences or equivalent Customer service experience is an advantage Fluency in English and Italian Advanced knowledge of MS Word and Excel Excellent attention to detail and organizational skills Independent problem solving and decision-making skills 🎁 Benefits Global pharmacovigilance environment Collaborative team and inclusive culture