Sr. Associate - Travel
SutherlandJob Description
📋 Description Handle flight reservations and ticketing using Amadeus GDS. Manage fare rules, schedule changes, MCOs, residuals, and manual fares. Process complex itineraries (international, multi-city, multi-currency). Ensure compliance with fare rules and SOPs. Maintain accuracy to minimize airline debit memos. Coordinate with airlines and internal teams to resolve issues. 🎯 Requirements Min 1 year Amadeus experience; latest GDS. Farelogix/NDC a plus. Deep SME in fare rules, changes, name corrections, MCOs, residuals, complex itineraries. Ticket issuance and reissues experience a plus. Low error rate; minimal airline debit memos. MS Office skills incl. Outlook and Excel. Minimum degree or equivalent required. 🎁 Benefits Rotational shifts and weekly offs.