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Job Description
📋 Description The Senior Associate, Service Delivery maintains and supports client benefits websites Documents and executes benefits-related processes Provides advanced operational and technical support to clients and the service center Contributes to client implementations and issue resolution Mentors team members and models company values 🎯 Requirements Bachelor’s degree or equivalent experience 3+ years in benefits administration (required) 3+ years in a client services role 2+ years of project management experience Strong technical background to navigate complex systems Hands-on experience with benefits administration systems; payroll/HRIS experience preferred 🎁 Benefits Health, dental, and vision benefits Competitive compensation with incentives where applicable Remote-first, office-friendly environment Retirement savings options Professional development opportunities Supportive culture and wellbeing initiatives
