Customer Support Expert | PQRS Analyst

📋 Description Achieve high efficiency in PQRS resolution, positively impacting customer satisfaction. Identify key areas for process improvement through PQRS analysis, proposing and implementing Contribute to customer loyalty through the continuous improvement of PQRS resolution. 🎯 Requirements Exceptional Customer Focus and Empathy Empathetic Communication (must-have) Customer Advocacy (must-have) Strong Analytical and Problem-Solving Skills Issue Diagnosis (must-have) Solution Orientation (must-have)