Operations Strategy Lead, Revenue Platform

📋 Description Lead and coach a team of 5 ICs focused on payments, subscriptions and fraud operations Set vision and direction for the team, balancing people development with product-like ownership Partner with Product Managers and Engineering Leads to influence the product roadmap with Drive root cause analyses and fixes at the source to reduce volume and improve quality Evolve QA toward a scalable, data-driven quality framework with automation when beneficial 🎯 Requirements Proven coaching and development of high-performing teams Experience setting direction and measurable continuous improvement Comfort with data; SQL or dashboarding experience is a plus Knowledge of payments, subscriptions, or fraud and navigating complex processes Ability to roll out process changes across teams with lasting impact 🎁 Benefits Equity packages Inclusive parental leave policy Vibe & Thrive wellbeing allowance Flexible leave options