Client Relationship Specialist - Eurofins Built Environment Testing East – Atlanta, GA

📋 Description Manage inbound/outbound client communications via phone/email Advise walk-in clients about service info and prep Oversee projects in PLM/TEM/IAQ needing login or client contact Unpack shipments and document sample receipt Update client/project data in LIMS and CRM Collaborate with lab/ops to resolve inquiries and improve processes 🎯 Requirements HS Diploma or equivalent; 1-2 years customer service Experience in a lab setting preferred Excellent written/verbal communication Active listening; client-focused; computer literate Ability to prioritize and execute tasks on time Team player; capable under pressure; growth mindset 🎁 Benefits Medical coverage; life and disability insurance 401(k) with company match Paid holidays and paid time off Dental and vision options Career development opportunities