Operations Support - Remediation and Feedback

📋 Description Lead customer remediations and drive improvements from enterprise feedback Partner with Product, Operations, Risk, and Compliance Create remediation plans and capture evidence of completion Facilitate triage and analysis of feedback on Operations Provide recommendations and track remediation work 🎯 Requirements 10+ years operations or risk management in consumer banking or fintech Experience analyzing operational feedback for improvements Experience managing structured intake processes or backlogs Bachelor’s degree Holistic thinker with cross-functional collaboration Strong ownership and customer-focused mindset 🎁 Benefits Competitive salary, stock options, benefits from Day 1 Comprehensive health insurance and mental health support Hybrid work model in Bengaluru Monthly transport and WFH allowances Inclusive, high-growth culture with real impact