Job Description
📋 Description Manage implementation projects from inception to completion, ensuring client goals and timelines Provide training and support to clients to ensure effective use of products and services. Gather client and internal feedback to identify process improvements and implement best practices. Act as primary contact for clients during implementation; communicate status and address concerns. Facilitate adoption of Rho products, driving customer satisfaction. Collaborate with Sales, Account Management, and Technical teams for smooth transitions and ongoing 🎯 Requirements Bachelor’s degree 2+ years in a customer-facing implementation or onboarding role (SaaS/B2B) Proven ability to manage multiple projects and stakeholders Excellent communication and presentation skills Passion for building strong client relationships and customer service Strong analytical mindset and continuous improvement ethos 🎁 Benefits Base salary $115,000 - $125,000 with OTE $140,000 - $155,000 Equity, healthcare benefits, paid time off
