Onboarding Coach - Guest Experience

📋 Description Remote onboarding coach role focusing on hospitality customers Train clients on the Cloudbeds platform to power their hospitality business Partner with Sales/Product to improve onboarding and adoption from day one 🎯 Requirements 3+ years in hospitality or SaaS customer-facing roles Strong communication with empathy and customer focus Experience with CRM/Email Marketing platforms a plus Fluent in French and English Ability to manage multiple projects simultaneously Process design and operational transformation experience 🎁 Benefits Remote First, Remote Always PTO per local requirements Monthly Wellness Fridays Fully Paid Parental Leave Home office stipend Professional development via Cloudbeds University