Also available on
Job Description
📋 Description Own the judgment calls that keep orders moving in time-critical logistics Source coverage for shipments, including oversized or special loads Perform carrier traces and cost estimates using bid/quote tools Proactively apply training and experience to anticipate and solve issues De-escalate situations with customers and drivers when needed Communicate with customers, drivers, and agents at every shipment step 🎯 Requirements Proven success as an Operations Specialist I or equivalent time-critical logistics experience Ability to make sound decisions with incomplete information under time pressure Track record of de-escalating difficult customer or operational situations without handoffs Comfort sourcing non-standard solutions (specialized vehicles, oversized loads) Certifications for your sector (e.g., Dangerous Goods) or willingness to obtain them Available for required training on-site at Carlsbad, CA headquarters 🎁 Benefits Hourly pay range: $23-26/hr Health, vision, and dental care plan options 401K company contribution program Professional learning and training reimbursements
