Client Services Executive

📋 Description Primary point of contact for clients, ensuring needs are met with professionalism and efficiency. Collaborate with internal teams to deliver exceptional service and foster long-term client Provide frontline support, troubleshoot platform queries, and assist with currency trade execution. Investigate and resolve payment and banking issues, liaising for internal updates and client Leverage knowledge of Ebury’s global currency suite to identify opportunities within clients' 🎯 Requirements 1+ years in client services or a customer-facing role. Strong attention to detail with live currency trade bookings and banking data. Excellent communication across face-to-face, email, and telephone. Curiosity and problem-solving mindset with collaborative teamwork. Ability to manage multiple accounts and priorities in a fast-paced environment. Proficiency in Microsoft Office Suite and CRM systems (e.g., Salesforce). Desirable: experience in 🎁 Benefits Competitive starting salary with annual discretionary bonus. Dedicated mentorship from experienced managers. Cutting-edge technology and tailored tools. Clear, accelerated career progression within Ebury. Dynamic and supportive culture emphasizing collaboration and personal growth. Generous benefits package including health care and social benefits.