Job Description
📋 Description The Utility Rate Specialist plays a pivotal role in ensuring accurate billing, customer Develop and maintain rate repository for all rate tariffs for utilities we do business with. Actively research all new utilities for rate tariff options using a variety of methods (utility Coordinate with Onboarding team to ensure all new accounts are onboarded with best possible rate Review and correct any rate errors found on monthly customer bills that are identified by the Track ongoing tariff changes and work with customer service team to ensure that information is 🎯 Requirements Ability to read, understand, and interpret complex utility tariffs. Proficient in multitasking and functioning in a face-based, quickly evolving environment. Analytical mindset. A self-starter with the ability to work independently with guidance from senior team members. Ability to maintain a calm and pleasant demeanor in a variety of interactions with customers and Capability to develop priorities and new business practices. 🎁 Benefits Career advancement opportunities in a fast-growing, supportive company environment Competitive pay Full benefits package including medical, dental, vison, 401K, life insurance, and disability Opportunity to work as part of a team that values its members and works together to achieve
