Business Operations and Controls Manager

📋 Description Execute CDD and KYC processes for new client onboardings, periodic reviews, and trigger events in Maintain accurate, complete and audit-ready client records and documentation Identify and flag potential risks, inconsistencies, or control gaps, driving compliance standards Prioritise tasks based on risk, deadlines, and business needs Liaise with front office, Compliance, and Operations teams across the Group Completion and oversight of onboarding workflows, proactively addressing issues 🎯 Requirements At least 5 years experience in risk, compliance, administration, or regulated environments Strong attention to detail and ability to follow structured procedures Good organisational and time management skills Strong written and verbal communication skills Proficiency in Microsoft Office applications; workflow systems experience is an asset Previous NavOne or Viewpoint knowledge is beneficial but not essential 🎁 Benefits Competitive salary Hybrid (please check the specifics for this role during interview process) Private Pension Plan fully paid by the company after probation Private medical insurance with Catastrophe cover fully paid by the company Employee recognition program and spot bonuses