Senior Manager, Operational Excellence (Workforce Strategy mp; Planning)

📋 Description Lead workforce strategy and scalable Workforce Mgmt across Patient Services Ops. Partner with Ops, Product & Engineering, Data, Finance, HR to optimize planning and resource Design command center and real-time operations for rapid response to demand shifts. Drive strategic initiatives with cross-functional teams to scale Blink’s operations. 🎯 Requirements 8-12+ years in operational strategy, workforce mgmt, or related fields in high-growth settings. Experience designing operating models for in-house and outsourced workforces. Strong analytical/problem-solving with Lean/Six Sigma preferred. Data-driven decisions using Excel, SQL, Tableau, Power BI (or similar). Leadership of cross-functional initiatives from strategy to execution. Excellent communication and ability to influence stakeholders at all levels. 🎁 Benefits Competitive compensation and impact-driven work in healthcare tech. Collaborative, cross-functional environment with growth opportunities. Opportunity to improve patient outcomes through operational excellence.