Front Desk Associate (Contractor)

📋 Description Provide exceptional member service and welcoming environment at the front desk. Manage front desk operations: answer phones, respond to emails, check-in members, and maintain Schedule club activities: book/modify court reservations, lessons, clinics, and programs; assist Process payments and transactions: memberships, retail, guest fees. Maintain a clean, organized reception area with up-to-date materials. Communicate important information to coaches, management, and members; support events and daily 🎯 Requirements High school diploma or equivalent required. 1+ years in customer service, hospitality, or front desk roles. Experience in fitness/sports/hospitality environments preferred. Familiarity with membership systems and scheduling software preferred. Ability to resolve member concerns professionally and independently. Availability for evenings, weekends, and other shifts as needed; ability to lift up to 25 pounds. 🎁 Benefits On-site position at Boston, MA location with hour-specific schedule.