Customer Success Strategy & Operations, Sr. Manager

📋 Description Architect AMER-wide CS ops and GTM field ops model. Partner with CS leadership to drive post-sales growth. Translate data into executive-level strategy and actions. Lead cross-functional, complex programs across regions. Act as trusted advisor to VP/SVP leadership. 🎯 Requirements 8+ years in Revenue/Business Ops or analytics roles. Experience in fast-paced B2B SaaS environments. Systems thinker with process design expertise. Executive presence and stakeholder management. Deep forecasting, health scoring, pipeline modeling. CRM/CS tools expertise (Salesforce, Gainsight). 🎁 Benefits Base Salary Range: $154,000 — $209,000 USD