Customer Care Coordinator

📋 Description Coordinate global product line ops for clients. Respond to client enquiries on inspection and lab services. Coordinate with SGS affiliates worldwide; report progress to clients. Review inspection data and ensure compliance with protocols. Assist billing with invoicing and AR activities. Maintain job files per internal control requirements. 🎯 Requirements University degree in marine, technical, chemical or commercial field. 3+ years back-office experience. Experience in client service and direct client communication. Knowledge of metals commodity inspections; strong MS Office skills. Fluent written/spoken English; strong communication skills. Ability to prioritise work, work under pressure. 🎁 Benefits Global leader in inspection and certification. Collaborative and inclusive work environment. Competitive salary and benefits package. Opportunities for professional growth and development.