Job Description
📋 Description Lead and develop a high-performing technical support team. Guide and coach specialists to ensure exceptional customer experiences. Improve support processes and resolve complex client challenges. Collaborate with cross-functional teams to drive training and efficiency. Mentor and optimize operations across the team. 🎯 Requirements 2+ years in payroll and HCM systems. Bachelor’s degree preferred. Strong understanding of wage garnishments and compliance. Previous leadership or mentoring experience. Proficiency with Excel and MS Office; basic technical troubleshooting; basic SQL. Excellent communication and problem-solving skills. 🎁 Benefits Fully remote opportunity within the United States. Competitive benefits: healthcare, dental, and vision. 401(k) retirement plan with company match. Career development opportunities and training support. Employee-focused culture that values collaboration and innovation.
