Customer Success Manager - Upselling - German Speaking

📋 Description Strategic Upselling: Identify opportunities to upgrade existing clients to more comprehensive Product Mastery: Develop an in-depth understanding of Salonkee’s software to provide expert Feedback Loop: Channel client feedback to product development to refine offerings and meet market Client Education: Conduct training sessions to educate clients on the full capabilities of Risk Identification and Management: Proactively identify risks to client satisfaction and 🎯 Requirements Fluency in German and English is required Strong written and verbal communication, able to present complex solutions clearly Adept at working with software platforms and staying updated on technology Strong analytical and problem-solving skills for a dynamic environment Proven sales experience with focus on customer satisfaction and retention High energy, motivated, and results-driven 🎁 Benefits A competitive remuneration package Dynamic, international, supportive environment with strong team culture Flat hierarchies promoting open communication Opportunity to be part of a growth story in the beauty and wellness industry Regular company events for networking and collaboration