Corporate Account Manager (US)
NetcraftJob Description
📋 Description Manage a book of corporate/SMB customers across industries. Drive renewals and identify expansion opportunities. Build relationships with stakeholders at multiple levels. Use automation to efficiently manage a large book with high-touch where needed. Act as the long-term relationship manager to drive retention and growth. Collaborate cross-functionally to shape service delivery and outcomes. 🎯 Requirements Proven success managing a commercial book with retention and revenue growth. Strong renewal performance with expansion opportunities identified. Excellent written/verbal skills; able to tailor to technical, operational, and executive audiences. Experience building trusted relationships and acting as a strategic advisor. Experience managing a large portfolio and using CRM/tools to operate at scale. Self-motivated with resilience and a solutions-focused approach. 🎁 Benefits Hybrid and flexible working options 401(k) Safe Harbor Plan with employer match Comprehensive private health cover, including medical, dental, vision and life insurance Meals, snacks, and drinks provided in the office Two paid Learning & Development days per year plus access to Udemy and Coursera