Customer Service Executive
LGC GroupJob Description
📋 Description Respond promptly and professionally to inquiries regarding pricing, availability, order status, and Act as the internal voice of the customer and ensure needs are communicated across departments Process customer orders and ensure specifications, pricing, product details, and delivery Direct customer requests to the appropriate internal teams and track follow‑up Acknowledge orders, communicate changes, provide updates, and manage backorders Use the sales order entry system to ensure accurate customer information and interpret quotes 🎯 Requirements Experience in sales support or order entry, science interest is a plus Organized, detail-oriented and accurate Great communicator with a positive, proactive attitude Experience with ERP systems, i.e IFS Experience with SalesForce is a plus Fluent in Polish and English, both spoken and written 🎁 Benefits PASSION CURIOSITY INTEGRITY BRILLIANCE RESPECT Equal opportunities