Paralegal with a talent for customer service (LegalTech)

📋 Description Draft, review, and prepare legal agreements tailored to customer requirements while ensuring Provide exceptional customer support by responding to inquiries, resolving requests, and guiding Assist customers with technical onboarding and account setup, including supporting integrations Support prospective customers by answering questions about the platform and helping them understand Conduct legal research, prepare reports based on customer-provided information, and contribute to Collaborate with cross-functional teams to improve customer satisfaction, retention, and overall 🎯 Requirements Previous experience as a Paralegal, in Customer Success, Customer Support, or a similar Experience drafting and reviewing legal documents with strong attention to detail. Familiarity with LegalTech concepts or an interest in legal technology and SaaS solutions. Excellent written communication skills in English. Strong analytical thinking, organizational abilities, and a proactive approach to problem-solving. Comfortable using modern productivity and collaboration tools such as Google Docs and similar 🎁 Benefits Fully remote position based in Slovenia. Opportunity to work in an innovative and rapidly growing LegalTech environment. Startup culture with strong opportunities for professional growth and career development. Comprehensive onboarding program with dedicated training and ramp-up support. Collaborative, supportive team that values open communication and constructive feedback. Regular team activities and company gatherings to strengthen collaboration.