Paralegal with a Talent for Customer Service (LegalTech)
JobgetherJob Description
📋 Description Draft, review, and prepare legal agreements tailored to customer requirements while ensuring Provide exceptional customer support by responding to inquiries and guiding users through services Assist customers with technical onboarding and account setup, including integrations with source Support prospective customers by answering questions about the platform and available services from Conduct legal research, prepare reports from customer-provided information, and maintain Collaborate with cross-functional teams to improve customer satisfaction and service delivery. 🎯 Requirements Previous experience as a Paralegal, in Customer Success, Customer Support, or similar client-facing Experience drafting and reviewing legal documents with strong attention to detail. Familiarity with LegalTech concepts or interest in legal tech and SaaS solutions. Excellent written English communication skills. Strong analytical thinking, organizational abilities, and proactive problem-solving. Comfortable using modern productivity tools like Google Docs and web-based platforms. 🎁 Benefits Fully remote position based in Slovenia. Opportunity to work in innovative, growing LegalTech environment. Startup culture with strong opportunities for growth and career development. Comprehensive onboarding with dedicated training and ramp-up support. Collaborative, supportive team with open communication and feedback. Regular team activities and company gatherings in an international environment.