Paralegal - LegalTech Customer Service

📋 Description Draft, review, and prepare legal agreements tailored to customer requirements while ensuring Provide exceptional customer support by responding to inquiries, resolving requests, and guiding Assist customers with technical onboarding and account setup, including supporting integrations Support prospective customers by answering questions about the platform and available services Conduct legal research, prepare reports from customer-provided information, and help maintain Collaborate with cross-functional teams to improve customer satisfaction and service delivery. 🎯 Requirements Previous experience as a Paralegal, in Customer Success, Customer Support, or similar client-facing Experience drafting and reviewing legal documents with strong attention to detail. Familiarity with LegalTech concepts or interest in legal tech and SaaS solutions. Excellent written communication skills in English. Strong analytical thinking, organizational abilities, and proactive problem-solving. Comfortable using modern productivity tools such as Google Docs and similar web-based platforms. 🎁 Benefits Fully remote position based in Slovenia. Opportunity to work in an innovative and rapidly growing LegalTech environment. Startup culture with strong opportunities for professional growth and career development. Comprehensive onboarding program with dedicated training and ramp-up support. Collaborative, supportive team that values open communication and constructive feedback. Regular team activities and company gatherings to strengthen collaboration.