Team Manager – Insurance (Taguig)

📋 Description Lead quality service delivery and operational excellence for insurance claims support. Communicate with clients and team; understand needs and resolve issues. Develop data-driven strategies to impact bottom line. Identify training needs to equip staff with skills and knowledge. Understand Short-Term, Long-Term, FMLA and state leave processes for Disability products. Collaborate with stakeholders on promotions/updates and ensure compliance. 🎯 Requirements Bachelor's degree preferred but not required. 3+ years as a team manager (required). 3+ years in Disability or Life Insurance (required). 3+ years in Inbound Contact Center (required). Strong analytical skills to interpret data and drive improvements. Proven leadership and problem resolution skills. 🎁 Benefits All information kept confidential according to EEO guidelines.