Driver Operations Associate - Retention and Communication
LalamoveJob Description
📋 Description Develop clear driver spiels, announcements, and instructions for alignment and clarity. Prepare regular reports on delivery performance, driver feedback, and supply status. Support internal comms to strengthen driver engagement and information flow. Manage driver accounts updates (vehicle changes, plates, contact info). Execute daily driver cash-outs with accuracy and accountability. Process driver KYC applications across platforms and seek process improvements. 🎯 Requirements Bachelor's degree in any related field. Familiarity with KYC processes, financial apps, or platform ops is a plus. Proficiency in Microsoft Office (Excel, Word) with strong reporting and data tracking. 🎁 Benefits Competitive benefits typical for on-site roles in the Philippines.